Announcing T-Mobile Video Calling

Neville Ray
Chief Technology Officer
Being the Un-carrier™ means never settling for the status quo. And that’s as true for our technology as it is for our industry-rocking Un-carrier benefits. We now reach over 290 million people with America’s fastest 4G LTE network. And we’re working relentlessly to extend the benefits of our Data Strong™ network and roll out more groundbreaking features to Un-carrier customers.

Last year, we were first to roll out nationwide Voice over LTE (VoLTE), and I promised more rich communications services to come. Then, last month, we gave messaging a massive upgrade and brought SMS and MMS into the mobile Internet age with T-Mobile Advanced Messaging. Today, we’re doing the same for phone calls with the launch of T-Mobile Video Calling.
Of course, there are apps that do video calling. But this isn’t another app. T-Mobile Video Calling represents a huge step forward in how Americans make mobile phone calls.
First, T-Mobile Video Calling works right out-of-the-box from your smartphone’s dialer. There’s no need to search out, download, configure and register additional apps.
And, as you’d expect from the Un-carrier, T-Mobile Video Calling couldn’t be simpler to use. Place and receive calls as you normally would—simply choose either the video call button or voice call button. Really. It’s that easy.
On devices with T-Mobile Video Calling, small camera icons appear next to contacts with devices able to receive video calls. If the person you’re calling can’t take video calls, the video call icon is greyed out. We’re working with others so you can eventually enjoy built-in video calling across wireless networks.
You can make T-Mobile Video Calls to and from capable devices on any available LTE connection − using data straight from your high-speed data bucket − as well as over Wi-Fi. Like HD Voice calls, T-Mobile Video Calling moves seamlessly between LTE and Wi-Fi. And, if you move off LTE or Wi-Fi to a slower connection, your video call seamlessly switches over to a voice call. If you move back to LTE or Wi-Fi, switch it back to video with a single tap.
Samsung Galaxy S6 edge+ and Samsung Galaxy Note 5 now have T-Mobile Video Calling available through simple software updates, while the Galaxy S6 and Galaxy S6 edge updates will be available next week. (To update your Samsung device with Video Calling, go to Settings > “About Device” > “Software Update”.)  By the end of the year, you’ll be able to make video calls on three more of our Video Calling-enabled devices, for a total of seven.
This is just the latest example of how the Un-carrier’s driving change in wireless. We were first to offer an Android phone and Wi-Fi Calling, first with HD Voice on both LTE and Wi-Fi, first with nationwide VoLTE calling and next-gen Wi-Fi Calling. Last month, we became the first and only in the U.S. to offer Advanced Messaging, upgrading regular SMS with real-time chat and the ability to share photos and videos up to 10MB right out of the box. And today, T-Mobile Video Calling marks the next stage in the evolution of our IP technology and Data Strong network.

It’s all part of our total commitment to delivering a next-gen wireless experience to a new generation of wireless customers.

choose voice or video call

slide for voice or video call

Call in-progress:
option to switch to video 

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