The Un-relenting Un-carrier Network

Neville Ray
Chief Technology Officer
Our Un-carrier Manifesto, penned when we launched this movement three and a half years ago, closes with these words: “We are the Un-carrier. And we will be un-relenting.” Nowhere is that more true than with the Un-carrier network—and these past months have been no exception - we have been unrelenting in kicking ass. With outstanding progress like this, I have to stop every once in a while and just re-cap the massive work done to deliver the best network and fastest speeds to T-Mobile customers everywhere!
 
  • Extended Range LTE now covers an additional 25 million people, for a total of more than 225 million people in 366 markets who now get coverage that is 4x better in buildings
  • We continued to expand our 4G LTE coverage, reaching 1 million MORE people, bringing the total number of people we cover to 312 million
  • We extended T-Mobile Wideband LTE to 7 million more people, bringing the total number of people covered with this ultra-fast LTE to 231 million
  • We achieved a global first with the rollout of 4x4 MIMO and 256 and 64 Quadrature Amplitude Modulation (QAM) on the network, which can deliver speeds up to 400 Mbps on capable handsets!
  • We are the first to light up LTE AWS-3 spectrum and launch a capable phone with the new LG V20.
  • We signed agreements to acquire 700 MHz low band spectrum (aka the good stuff) that will cover 10.9 million people in the Chicago area and 880,000 people in Montana – which will enable us to end the Duopoly’s reign of terror in Big Sky country.
  • Our LTE network now supports 61% of our voice traffic with VoLTE (a global leading figure) and more than 90% of our data traffic.
  • And we continued our march towards 5G as we achieved speeds of 12Gbps in early 5G field tests with Ericsson.
 
And on top of it all, I’m also proud to announce that T-Mobile’s 4G LTE network is still the fastest in America – now for the 11th straight quarter and counting. The very latest results—based on millions of real-world, crowdsourced customer speed tests—come from network measurement experts Ookla, the folks behind Speedtest.net. Want more proof? Results from both OpenSignal and the FCC rank T-Mobile’s network fastest, too. And new test results from Twin Prime, who released a report a couple of weeks ago, also confirmed that T-Mobile has the fastest network. See the pattern here? 
 
But, beyond consistently showing our network is fastest, the crucial commonality across all these test results is that they are all based on crowdsourced data. We measure ourselves against the competition using crowd-sourced tests that show the speeds millions and millions of people are actually experiencing.  That is how we know for a fact that T-Mobile still delivers the fastest 4G LTE network in America.
 
Why Crowdsourcing Works—and Is the Future
Crowd-sourced testing is the Un-carrier way to benchmark network speed.  With smartphones everywhere and advanced analytics, network benchmarking has moved out of the car and into the future!
 
First, crowdsourced data represent REAL network experiences of MILLIONS of customers. The older staged tests use a small fraction of the sample size. We have ORDERS OF MAGNITUDE more data.  #ThatsHowWeRoll
 
Second, the older staged tests simply cannot reach all the places you use your phone—like your living room or your office. 
 
Third, those staged tests use ONE (!?!) single phone model. The crowdsourced data come from real customers using every device under the sun.
 
Finally, staged tests are heavily funded by the very companies they’re testing. If you knew a referee were being paid millions by one of the teams on the field, would you trust his or her calls?
 
Don’t get me wrong. Staged tests serve a special role. (I mean, other than being featured in a never-ending torrent of Verizon commercials.) The tests can tell us a lot about network performance on roads. So, for the long haul truckers, these tests are super helpful.  For the rest of us, not so much.  
 
The future of network measurement is crowdsourced testing. The results are impartial. The data are accurate, honest reflections of real-world customer experiences on the network.
 
Upload Speeds Matter More and More Today
 
The other guys focus exclusively on “download” speed results, because—until a few years ago—most of us simply consumed online content. But, today, we create content - we’re posting, snapping, Periscoping, skyping, saving to the cloud, and sharing more and more of our own pics, video and other content. Which means upload speeds are increasingly critical to a great network experience.  In 2014, the average T-Mobile customer uploaded just 350 MB a month.  In 2016, the average is more than DOUBLE that. 
 
That’s why, over the last few years, we’ve been focused on faster upload speeds, too. No surprise, T-Mobile’s network upload speeds are also No.1 in the nation—and almost 50% faster than Verizon. And, when taken together, our download and upload speeds simply blow away everyone.


LTE speeds, Oct 2016.  Source:  Based on T-Mobile analysis of Ookla® Speedtest® results provided by Ookla. 

That’s also why Verizon’s current ad campaign makes me laugh. They’re spending hundreds of millions to TELL you that their network is now 50% faster than ever. Of course they don’t tell you that they’re still slower than T-Mobileand almost 50% slower on uploads! 
 
The coverage and speed advantages they once had are gone, and they know it. Now they’re trying to confuse consumers into thinking their network is more advanced somehow by calling it “next gen.” Seriously, Verizon? It sure isn’t 5G, the next generation shift in technology from 4G. They activated technology that T-Mobile has had for years, called it 50% faster, and they’re still getting their asses kicked. The only thing next gen is their level of BS.
 
And speaking of BS, look at that graphic – poor Sprint.  They like to crow about their network being within 1% of the others.  What a load of crap!  Their LTE speeds are the slowest in the nation. T-Mobile upload speeds are a ridiculous 250% faster. Ouch, guys. And you’re still slashing your network capex?!? #priorities
 
That’s where we are today. T-Mobile’s network is fastest, fastest growing, and advancing faster than any other. The most advanced network performance tests in the world prove it. Again and again and again. And we’re not slowing down. We’re not stopping.
 
Because, hey, we’re the Un-carrier. And we are un-relenting.
 
 
< Previous Entry     Next Entry >
  • RSS Feeds  |   Email Alerts
  • Media Library

    Images & Logos
    Videos
  • About Us

    The Company
    Investor Relations
  • Contact Us

    Media Inquiries
    Customer Care

You must be logged in to view this item.



Login

This area is reserved for members of the news media. If you qualify, please update your user profile and check the box marked "Check here to register as an accredited member of the news media". Please include any notes in the "Supporting information for media credentials" box. We will notify you of your status via e-mail in one business day.