T-Mobile Responds to California Wildfires

T-Mobile Responds to California Wildfires
The wildfires in California have been devastating for tens of thousands of people, including T-Mobile customers. We have confirmed that all employees are safe and accounted for and continue to remain focused on restoring cell service to affected areas as quickly as possible. We are also continuing to evaluate ways to support both our customers and employees as recovery progresses.  
 
Customer Updates (as of Oct. 19, 2017)
  • T-Mobile is promoting ‘Text to Give’ to help those affected by the California wildfires. To donate $10 to the American Red Cross for the California Wildfire relief efforts text CAWILDFIRES to 90999. The donation will be charged to your next T-Mobile bill. Message & data rates may apply. More information: http://www.mobilegiving.org/terms-and-conditions/
Network Updates (as of Oct. 19, 2017)
  • Service is almost 100% restored.
  • T-Mobile has deployed emergency equipment such as portable generators, fuel trucks, and portable base stations that can provide temporary cellular service (known as COWs or COLTs).
Customers have many options to stay up to date with T-Mobile’s recovery efforts:
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