What's Next in Wireless: My 2015 Predictions

What's Next in Wireless: My 2015 Predictions

I’m laying down a few 2015 predictions for the Un-carrier and for the industry. A few are no-brainers. Others are going to sound a little crazy … but what else is new?
Do’s & Don’ts for Un-carrier Wannabes

Do’s & Don’ts for Un-carrier Wannabes

There’s a lot of talk about “disruption” in the wireless industry lately.  But with every “disruptive” move they make, the old guard telecoms are showing just how clueless they really are.  Case in point, this week Sprint killed the Framily (finally!) and rolled out their “best deal ever” to everyone – everyone except their own customers, that is.

Data-Strong Double Header

With Amazon’s big unveil and our Un-carrier double header, Seattle was the center of the mobile cosmos on Wednesday. A big day for wireless. An even bigger day for wireless customers. 
Day 3 of 3: The End of Overages. A New Chapter in the Un-carrier Revolution.

Day 3 of 3: The End of Overages. A New Chapter in the Un-carrier Revolution.

With any big change that’s ever led to any lasting good, somebody’s got to first stand up and point out a wrong. And it doesn’t hurt if that ‘somebody’ is loud enough and brash enough that they’re hard to ignore. I can do that.
Day 2 of 3 … We asked, “Why not?!”

Day 2 of 3 … We asked, “Why not?!”

Yesterday I told you the Un-carrier would be launching a series of rapid-fire moves that are all part of our battle plan to revolutionize a broken, arrogant and stupid wireless industry.

Three Days of Un-carrier...

When I stood up and announced our first Un-carrier move just over a year ago, I wasn’t making a pitch. I was making a promise – to all wireless customers – to do the hard work of fixing an arrogant, out-of-touch US wireless industry. 

With Simple Choice, Value & Transparency Are For Everyone

Listening to customers is what makes us the Un-carrier. In fact, the simple act that first ignited the Un-carrier revolution was that we listened to customers -- what they want, what they need, what frustrates them about this crazy industry.  That was the spark.
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