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AT&T's 'Best Ever' Deal for Families? LOL!

AT&T's 'Best Ever' Deal for Families? LOL!

I had to laugh. Leaving my office last week, I pulled alongside a bus covered with yet another ad for AT&T’s “Best-Ever Pricing” for families. These ads are everywhere. AT&T’s sinking some serious dough into marketing their latest-greatest family pricing, which strikes me as funny. Because their deal is no deal at all, and next to T-Mobile’s Simple Choice Family Plan, AT&T’s “Best-Ever Pricing for Families” is a joke.

Doing Right By Customers

On Tuesday of this week we all got to see Washington politics and the big carrier lobbyists at their best. While I love our democracy, I hate the way DC works some times and I just could not sit still and let them get away with it.

Data-Strong Double Header

With Amazon’s big unveil and our Un-carrier double header, Seattle was the center of the mobile cosmos on Wednesday. A big day for wireless. An even bigger day for wireless customers. 
Day 3 of 3: The End of Overages. A New Chapter in the Un-carrier Revolution.

Day 3 of 3: The End of Overages. A New Chapter in the Un-carrier Revolution.

With any big change that’s ever led to any lasting good, somebody’s got to first stand up and point out a wrong. And it doesn’t hurt if that ‘somebody’ is loud enough and brash enough that they’re hard to ignore. I can do that.
Day 2 of 3 … We asked, “Why not?!”

Day 2 of 3 … We asked, “Why not?!”

Yesterday I told you the Un-carrier would be launching a series of rapid-fire moves that are all part of our battle plan to revolutionize a broken, arrogant and stupid wireless industry.

Three Days of Un-carrier...

When I stood up and announced our first Un-carrier move just over a year ago, I wasn’t making a pitch. I was making a promise – to all wireless customers – to do the hard work of fixing an arrogant, out-of-touch US wireless industry. 
An Open Letter – and Offer – to BlackBerry Loyal

An Open Letter – and Offer – to BlackBerry Loyal

Being America’s Un-carrier is simply this. It’s about listening to and advocating on behalf of US wireless consumers. That’s it. 

With Simple Choice, Value & Transparency Are For Everyone

Listening to customers is what makes us the Un-carrier. In fact, the simple act that first ignited the Un-carrier revolution was that we listened to customers -- what they want, what they need, what frustrates them about this crazy industry.  That was the spark.

T-Mobile and MetroPCS Will Combine to Create Premier Challenger in the US Wireless Industry

Today, we announced the thrilling news that T-Mobile USA and MetroPCS will combine to create the premier challenger in the U.S. wireless industry. The new, publicly-traded company will retain the T-Mobile name.
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