News & Blogs

Introducing Smartphone Equality and Bringing Greater Fairness to the Wireless Industry

Introducing Smartphone Equality and Bringing Greater Fairness to the Wireless Industry

Today, I’m announcing a new approach we’re taking at T-Mobile that gives absolutely everyone a way to get the best deals we offer − deals previously available only to those with great credit. We call it Smartphone Equality.
01/22/2015
What's Next in Wireless: My 2015 Predictions

What's Next in Wireless: My 2015 Predictions

I’m laying down a few 2015 predictions for the Un-carrier and for the industry. A few are no-brainers. Others are going to sound a little crazy … but what else is new?
12/30/2014
Do’s & Don’ts for Un-carrier Wannabes

Do’s & Don’ts for Un-carrier Wannabes

There’s a lot of talk about “disruption” in the wireless industry lately.  But with every “disruptive” move they make, the old guard telecoms are showing just how clueless they really are.  Case in point, this week Sprint killed the Framily (finally!) and rolled out their “best deal ever” to everyone – everyone except their own customers, that is.
 
08/21/2014
Firing On All Cylinders

Firing On All Cylinders

 Now this is fun. Over the past couple years, I’ve seen flashes of brilliance from this team. I’ve seen unbelievable dedication and hard work. I’ve seen them run circles around the competition and bend over backwards for our customers. But lately, the entire team’s playing at another level. I cannot tell you how much fun it’s been to watch this team come together and absolutely crush it on all fronts.
 
07/31/2014
AT&T's 'Best Ever' Deal for Families? LOL!

AT&T's 'Best Ever' Deal for Families? LOL!

I had to laugh. Leaving my office last week, I pulled alongside a bus covered with yet another ad for AT&T’s “Best-Ever Pricing” for families. These ads are everywhere. AT&T’s sinking some serious dough into marketing their latest-greatest family pricing, which strikes me as funny. Because their deal is no deal at all, and next to T-Mobile’s Simple Choice Family Plan, AT&T’s “Best-Ever Pricing for Families” is a joke.
 
07/28/2014
Business

Doing Right By Customers

On Tuesday of this week we all got to see Washington politics and the big carrier lobbyists at their best. While I love our democracy, I hate the way DC works some times and I just could not sit still and let them get away with it.
07/03/2014
Un-carrier

Data-Strong Double Header

With Amazon’s big unveil and our Un-carrier double header, Seattle was the center of the mobile cosmos on Wednesday. A big day for wireless. An even bigger day for wireless customers. 
06/20/2014
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